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Fiduciary Benchmarks

Retirement Security with Simplicity and Ease

September 22, 2014 by admin

While “Retirement Security with Simplicity and Ease,” is Castle Rock Investment Company’s tagline. nothing is actually easy or simple about figuring out retirement plans. To give an example, we are in the trenches this week – up to our ears in work.

Our team works tirelessly because we care about our clients’ employees’retirement accounts that they have worked a lifetime to save. We admire institutions that find the best way to organize their plans and we love what we do becausewe believe thatfinancial futuresshould not be dependent on the rats and super-rats of finance.

  • We have the highest quality assurance procedures. Michele Suriano, President of Castle Rock, and Kristen Sanchez, Director of Communications, read and ask questions about every piece of material that is posted to our website or that is distributed to our clients.
  • We solve problems in a collaborative work environment. There simply isn’t enough space or time to sweat the small stuff here and we are always available to clients for resolving issues with their funds or for responding to their concerns about economic conditions, etc.
  • We complete projects on a timely basis.
  • Our flexible framework makes accurate work a top priority. Once I misunderstood an assignment and wrote about the wrong topic. Michele, our President, helped me re-organize my workflow to avoid such errors in the future. Not only do we strive for our work to be timely, it is also consistent and accurate.
  • We have strong working relationships with our clients. We spend time sharing information with our participants. Outside of our quarterly visits, we also offer educational services and comprehensive investment advising.
  • We utilize our resources efficiently and thoroughly. If we don’t know an answer, we will find one. We meet monthly to discuss improvements to our communications strategy and to brainstorm new ways to improve our client experience.
  • More than anything, we encourage our clients to know where we stand among our fellow pension advisors. We strongly believe in the work that we do and we are proud of our unique fiduciary role with our clients. A good fiduciary will re-evaluate their professional relationships at least every three years and we encourage our clients to challenge us and do the same.

We work very hard to make retirement simple and easy. So, from the bottom of a heap of binders, sticky notes, and pages – thank you for the opportunity to work for you. If there’s anything we can do to make planning easier, please let us know.

 

Katherine Brown completed a Master’s degree in Global Finance, Trade, and Economic Integration from the University of Denver. She can be reached at Katherine@castlerockinvesting.com.

Filed Under: Blog, Castle Rock Investment Company, ERISA, Katherine Brown, Michele Suriano, Plan Administrator, Retirement Plans, Uncategorized Tagged With: Castle Rock Investment Company, Fiduciary, Fiduciary Benchmarks, Katherine Brown, Michele Suriano, workplace retirement plans

FBi Knocking on Your Door

June 12, 2011 by admin

Fiduciary Benchmarks, Inc. (FBi) has developed the industry’s most advanced benchmarking tool that satisfies the fiduciary obligations under ERISA and proposed regulation 408(b)(2).  In addition to the benchmarking of fees, services and success measures, FBi will offer industry research based on the aggregate data gathered as part of their benchmarking business.


The biographies and depth of experience of the FBi staff is impressive and CRIC can testify to their depth of knowledge.
Tom Kmak, CEO and Co-Founder, Tom Kmak, former CEO of JPMorgan Retirement Plan Services (1990-2007).
Olena Berg Lacy, Sr. Vice President,  Director and Senior Advisor for Financial Engines (1998 – present)
Craig Rosenthal, 23 years in the industry including President for PLANSPONSOR Pathfinder (2006-08)
Randy Namin, also 23 years in the financial services industry
Matt Golda, CFA, has been analyzing investments for 15 years.
After researching the available benchmarking services in the marketplace CRIC signed an agreement with FBi in May 2009.  The FBi Proponents Code of Ethics requires a commitment to full disclosure of all fees for all clients which has been a guiding principle for CRIC since inception.
CRIC is pleased to announce that FBi began publishing final reports in November 2009 and, with a couple of changes to the order of quarterly information, expects to include your first FBi report in your next quarterly review.

Filed Under: Advice, Blog, ERISA, Fiduciary, Uncategorized Tagged With: FBi staff, Fiduciary, Fiduciary Benchmarks, Inc

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About Us

Castle Rock Investment Company, formed in 2006, is an independent woman-owned SEC-registered investment adviser located in Castle Rock, Colorado. We specialize in individual financial plans and qualified service plans.

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